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Fiverr Reviews

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4.5
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About Fiverr

Fiverr.com is a Freelance Services Marketplace that offers a wide range of services. These services are neatly packaged into Gigs, which are self-contained, clearly-defined pieces of work. The platform offers services across various categories including Writing & Translation, Music & Audio, Business, and Marketing Strategy among others.

In the Writing & Translation category, services such as Content Writing, Articles & Blog Posts, Scriptwriting, Creative Writing, Podcast Writing, and Speechwriting are offered. The Music & Audio category includes services like Music Production & Writing, Audio Engineering & Post Production, and Voice Over & Narration.

The Business category encompasses services like Virtual Assistant, Project Management, HR Consulting, E-Commerce Management, and Business Consulting. The Marketing Strategy category offers services like Content Strategy, Social Media Strategy, Influencers Strategy, and Video Marketing Consulting.

Fiverr also provides Product Management Services where businesses can receive strategic guidance and support. The platform ensures quality work done quickly with project-based pricing and no hourly rates. Payments are only released when the client approves, ensuring client satisfaction.

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Fiverr Customer Reviews (10)

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Kevin Wolak
Kevin Wolak
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Feb 10, 2023
Matthew Abdo
Matthew Abdo
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Feb 10, 2023
David Neal
David Neal
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Feb 9, 2023
Wolfgang Abt
Wolfgang Abt
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Feb 9, 2023
Jesper Jessen
Jesper Jessen
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Feb 9, 2023
Julien Laramée
Julien Laramée
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Feb 7, 2023
Inga Harðardóttir
Inga Harðardóttir
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Feb 7, 2023
Jill Wilbanks
Jill Wilbanks
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Feb 6, 2023
Freya Waters
Freya Waters
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Feb 5, 2023
Adam Moore
Adam Moore
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Feb 4, 2023

Fiverr Customer’s Q&A

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About fiverr.com Prices and Cost?

Fiverr.com offers a range of pricing options. For freelancers, it's free to sign up and start advertising services. However, Fiverr takes a cut of every transaction made on the platform. Specifically, Fiverr retains 20% of each transaction. So, if a freelancer charges $100 for a service, they will receive $80 after Fiverr's fee.

For buyers, the service fees are 5.5% of the purchase amount. For purchases under $50, an additional $2 small order fee is applied.

Fiverr also offers a workspace plan for businesses. The free plan offers basic features, while the unlimited plan costs $18 per month and includes additional features like priority support and business analytics.

Each gig on Fiverr can have either 1 or 3 packages, and freelancers can offer add-ons to each gig and custom offers. The minimum gig price a freelancer can charge is $5, and the maximum is $20,000. For Fiverr Pro Sellers, the minimum gig price is $100.

Please note that these details are subject to change and it's recommended to check the official Fiverr website for the most accurate and up-to-date information..

About fiverr.com Payment Method?

Fiverr offers a variety of payment methods. The options available depend on the type of device being used, the user's country of residence, and regulatory permissions. The different payment methods include Apple Pay, Boleto, Credit/Debit Card, Fiverr Balance, GiroPay, Google Pay, iDEAL, PayPal, PayPal Pay Later, and Wire Transfer. However, it's important to note that not all payment methods are available in all countries. For instance, Apple Pay and Google Pay are only available in certain countries. Similarly, Boleto is only available in Brazil, GiroPay in Germany, and iDEAL in the Netherlands. PayPal Pay Later and Wire Transfer are only available to selected users and Fiverr Pro clients respectively. Also, Fiverr currently does not accept crypto as a payment method.

Fiverr FAQs

FAQ

Fiverr Alternatives

Here are the top 10 alternatives to Fiverr.com:

  1. Upwork
  2. Bark.com
  3. Toptal
  4. Skyword360
  5. Freelancer.com
  6. PeoplePerHour.com
  7. Dribbble Hiring
  8. Guru.com
  9. 99Designs
  10. TaskRabbit

Each of these platforms offers a unique set of features and benefits, making them viable alternatives to Fiverr for different needs and preferences. They range from general freelancing platforms like Upwork and Freelancer.com, to more specialized ones like 99Designs for design work and TaskRabbit for local services. It's recommended to explore each platform to find the one that best suits specific needs.

FAQ

How does Fiverr work?

On Fiverr, you can browse and purchase services from freelancers who have offered their skills and expertise on the platform. You can place an order, communicate with the seller, and receive the finished work, all within the Fiverr platform.
FAQ

What types of services can I find on Fiverr?

Fiverr offers a variety of services in categories such as graphic design, digital marketing, writing and translation, video and animation, and more. The platform has a wide range of offerings to fit a variety of needs and budget levels.
FAQ

How do I place an order on Fiverr?

To place an order on Fiverr, simply browse the services offered and select the one that best fits your needs. You can then provide the seller with the details of your project and make payment through the Fiverr platform.
FAQ

What is the pricing structure of Fiverr?

The pricing of services on Fiverr varies depending on the seller and the type of service offered. Some services start as low as $5, while others can be hundreds or even thousands of dollars.
FAQ

Are the services on Fiverr trustworthy?

Fiverr has a comprehensive review system in place, allowing buyers to rate their experiences with sellers. This helps to build trust between buyers and sellers and ensures that the platform is a safe place to buy and sell services.
FAQ

How do I communicate with the seller on Fiverr?

Fiverr provides a secure messaging system for buyers and sellers to communicate and exchange information about the project. This allows for clear and effective communication throughout the process.
FAQ

How do I receive my finished work on Fiverr?

Once the seller has completed the work, they will upload it to the Fiverr platform for you to review and download. You can then approve the work and release payment to the seller.
FAQ

What is the refund policy on Fiverr?

Fiverr has a comprehensive dispute resolution process in place to handle any issues that may arise. If the work delivered does not meet the requirements agreed upon, you can request a revision or a refund through the platform.
FAQ

How do I sign up for Fiverr?

To sign up for Fiverr, follow these steps:

  1. Visit the Fiverr website and click on Join.
  2. Enter your email address and click Continue. You can also join with Facebook, Google Connect, and Apple Connect.
  3. Choose your username. Once you've successfully created your account, your username can't be changed.
  4. Choose your password and click Join.
  5. After you've registered your account, you'll receive an email to activate your account. Click Activate Your Account within the activation email you receive from Fiverr.

Remember, all accounts created on Fiverr are buyer accounts by default. If you decide to begin offering services on Fiverr as a seller, you'll be required to create a seller account. Activating your seller account and creating your Gig is only available through your desktop. All sellers are reviewed during the sign-up and Gig creation process, and are also subject to approval by Fiverr.

FAQ

What are some popular services on Fiverr?

Popular services on Fiverr span a wide range of categories. Some of the most sought-after services include Graphic Design, where freelancers offer logo design, social media posts, banners, business cards, and book covers. Digital Marketing services are also in high demand, with offerings like SEO, social media marketing, and email marketing. Writing and Translation services are popular too, encompassing SEO content writing, proofreading, and resume editing. Video and Animation services include video editing, whiteboard animation, and promotional design. Music and Audio services offer voiceover work for commercials, audiobooks, and podcast intros. Lastly, Programming and Tech services are highly sought after, with gigs for web development, WordPress, and mobile app development.

FAQ

How do I pay for a service on Fiverr?

To pay for a service on Fiverr, there are several options available. The most preferred method is using a Credit/Debit Card. After the first purchase, this will be saved as a payment method for faster checkout. Other payment methods include Apple Pay (iOS only), Google Pay (Android only), and PayPal. It's important to note that not all payment methods are available in all countries. For instance, PayPal is not available for use in all countries. There are also options like Paypal single click and Personal balance. Please check the payment options in the Profile section under General in the main menu of Fiverr. Remember, each payment provider has their own restrictions for available countries/locations. These limitations are not set by Fiverr.

FAQ

About fiverr.com Popular Products and Services?

Fiverr.com is a popular online marketplace for freelance services. The platform offers a wide range of services across various categories. Some of the most popular services include Graphic Design, where users can get logos, social media posts, banners, business cards, and book covers designed. Voice Over Work is another popular service, used for commercials, audiobooks, and podcast intros. Video Editing services are also in demand, with users seeking sizzle reels, event highlight reels, and trailers.

In the Writing & Translation category, services like content writing, articles & blog posts, scriptwriting, creative writing, podcast writing, speechwriting, and research & summaries are popular. The Music & Audio category includes services like music production & writing, audio engineering & post-production, voice over & narration, and podcast production.

The Business category includes services like virtual assistant, project management, HR consulting, business management, business consulting, market research, presentations, product management, and accounting & finance. The Marketing Strategy category includes services like content strategy, social media strategy, influencers strategy, video marketing consulting, SEM strategy, and PR strategy.

These are just a few examples of the wide range of services available on Fiverr. The platform is designed to cater to a variety of needs, making it a one-stop-shop for many businesses and individuals.

FAQ

What is the pricing like on Fiverr?

Fiverr offers a range of plans for different levels of freelancers and businesses. The Free plan and the Unlimited plan are two of the options, each with its own benefits such as live support, custom-branded documents, and tax deductions. Fiverr takes a 20% cut of all fees earned on its platform. For example, if a project is listed for $10, the seller will receive $8. As a Fiverr Seller, services are sold by listing “gigs” on the Fiverr marketplace. Each gig can have either 1 or 3 packages. The minimum gig price that can be charged is $5 and the maximum gig price is $20,000. It's recommended for new sellers to start with low prices to demonstrate their skills to buyers. After building a reputation, prices can be slowly and progressively increased..

FAQ

Can you tell me more about the categories available on Fiverr?

Fiverr offers a wide range of categories for freelance services. Some of the main categories include Graphics & Design, Programming & Tech, Digital Marketing, Music & Audio, and Consulting. Each of these categories is further divided into subcategories. For instance, under Graphics & Design, you can find services like Logo Design, Brand Style Guides, Game Art, Business Cards & Stationery, Website Design, and many more. Similarly, under Programming & Tech, you can find services related to Website Builders, UX Design, and App Design among others. The platform connects businesses of all sizes with freelancers offering digital services in more than 300 categories, across 8 verticals. It's a one-stop shop for all your needs.

FAQ

What is Fiverr Balance?

Fiverr Balance is the amount of money in a Fiverr account that can be used to buy or sell services. It includes earnings, reimbursements, and Fiverr credits. The balance is always accessible and is found in the top right corner of the account, right next to the profile picture. A detailed breakdown of the current balance can be seen under Billing and payments > Available Balances. The balance can be withdrawn via the Earnings page or used for purchases. It also includes funds returned from canceled orders and Fiverr Credits, which are used when paying for purchases. Fiverr Credits expire following three months from their receipt, and once used, may not be returned to the account even if the order gets canceled. Fiverr Credits can only be used to purchase Gigs on Fiverr, and are not eligible to be transferred for withdrawal or a payment provider account. When available, Fiverr funds and credits will be used as the primary payment method for new orders. Reimbursements received are funds that were credited back into the account for orders that were canceled.

FAQ

Are there any transaction fees for using Fiverr's payment methods?

Yes, there are transaction fees associated with using Fiverr's payment methods. For orders under $40, the processing fee is a flat rate of $2. For orders exceeding $40, the processing fee is 5% of the total order value. These fees help cover the costs associated with payment processing and other administrative tasks. When you sell on Fiverr, you are charged 20% of the total order value (including shipping, if applicable) as well as any PayPal processing fees incurred by Fiverr – currently, this is $0.20 USD per transaction plus an additional 0.30% when receiving payments in other currencies (except GBP which incurs no extra charge). In addition to the service fee, sellers pay processing fees on each transaction: Domestic cards – 3% + $0.30, International cards – 4% + $0.30. These typical credit card processing rates cover the cost of handling payments. Please note that your payment processor may apply extra fees, and transfers may take up to 1 business day. Withdrawals in any currency other than USD will include currency conversion fees. The minimum withdrawal amount is $1 (USD) for PayPal and $30 (USD) for Fiverr Revenue Card. The Fiverr revenue card is not available in Russia and India. Additionally, Fiverr has removed the ability to create a new Fiverr Revenue Card. However, if you already have one registered, you can continue to use it and once removed, it will no longer be an option. Transfers may take up to 7 business days. Please note that these fees and conditions are subject to change and it is always a good idea to check the latest information on the Fiverr website..

FAQ

fiverr.com Return Policy?

Fiverr.com has a detailed refund policy. When an order is cancelled, the refund is credited directly to the user's Fiverr Balance. The funds will be visible next to the user's profile picture. It's important to note that Fiverr doesn't automatically process refunds to the payment provider (e.g., credit card, PayPal) after an order has been cancelled. The user can request a refund by clicking the 'Request a refund' button in the Billing section or under the Billing and payments page. The funds will be back in the user's balance up to 10 days after the request has been processed.

As for the shipping policy, some services on Fiverr require physical delivery, such as arts and crafts, collectibles, etc. For these particular gigs, sellers are required to add an additional flat-rate shipping fee that covers both local and/or international shipping. Fiverr does not handle or guarantee shipping, tracking, quality, condition, and/or delivery of shipped items. Fiverr is not responsible or liable for any damages or other problems resulting from shipping. A tracking number is a great way to avoid disputes related to shipping. When delivering a service, the seller is recommended to enter the tracking number (if available) on the order page. For shipped gigs, once an item is delivered, the buyer has 14 days to respond and post a review.

FAQ

What is Fiverr?

Fiverr is an online marketplace for digital services that connects sellers and buyers directly. It serves as a transactional platform where clients can seek out freelancers based on the starting price point or tailored service packages that they offer. Fiverr is one of the largest online markets in the world for buying and selling freelance services. The site started as a place where part timers looking for extra cash could list jobs they were prepared to undertake for just for $5 each, hence the name. Today it is a multi-billion-dollar global freelancing marketplace. Services offered on the site include writing, translation, graphic design, video editing and programming. Fiverr's services start at US$5, and can go up to thousands of dollars..

FAQ

How do I cancel an order on Fiverr?

To cancel an order on Fiverr, follow these steps:

  1. Log into your Fiverr account and click on your orders.
  2. Find the order that is currently active and click on it.
  3. Click on the Resolution Center under support.
  4. Follow the prompt and request to cancel the order.

Please note that when you request to cancel an order, your cancellation request and comments are sent directly to your customer. If there's no response from the other party within 48 hours, the order is automatically cancelled. Remember, cancellations should always be considered a last resort as they can negatively affect the buyer experience, as well as, a seller's valuable time and potential income.

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